Alhasawi Group DIGITAL Policy

Privacy Policy

1. Introduction
This Privacy Policy applies to Alhasawi Group and its affiliated companies. References to "we," "us," or "our"mean Alhasawi Group.

We act as a data controller for your personal data and are responsible for ensuring compliance with applicable data protection laws.

2. Personal Data We Collect
We collect and process personal data when you:

Visit our website, register an account, or contact us.
Use our services or purchase products.
Visit our premises (including CCTV monitoring).
Engage with us for business, customer support, or marketing purposes.

The personal data we collect may include:

Name, contact details, job title, and payment details.
Records of interactions with us.
Information from publicly available sources or legal authorities.

3. How We Use Your Data
We process personal data for the following purposes:

Providing and improving our products and services.
Managing our business relationships.
Communicating updates about our services.
Ensuring security and compliance with legal obligations.
Responding to inquiries and processing transactions.

4. Legal Basis for Processing
We process personal data based on:

Your consent.
Contractual necessity.
Legal and regulatory obligations.
Legitimate business interests (e.g., business administration, security, service improvement).

5. Data Sharing
We may share personal data:

Within Alhasawi Group for business operations.
With service providers (e.g., IT, legal, financial).
With regulatory bodies when legally required.

6. Data Retention
We retain personal data only as long as necessary to fulfill its purpose or comply with legal requirements.

7. Your Rights
You may request to:

Access, correct, or delete your data.
Withdraw consent for data processing.
Object to data processing in certain cases.

9. Contact Us
For inquiries about this policy or your data rights, please visit the "Contact Us" section on our website.

Terms and Conditions

1. Agreement & Contact Information

1.1 By accessing any website or application operated by Alhasawi Group (the "Digital Platform"), you agree to these Terms and Conditions ("Terms"). If you do not agree, you must stop using the platform.

1.2 To contact us, please visit the Contact Us section on our website.

1.3 These Terms should be read in conjunction with our Privacy Policy.

2. Copyright & Intellectual Property

2.1 All content on the Digital Platform is owned by Alhasawi Group or third parties. You may not copy, distribute, or modify content without prior written consent.

3. No Warranty & Liability

3.1 The Digital Platform may contain third-party links for informational purposes. Alhasawi Group does not endorse or guarantee the accuracy of external content.

3.2 We are not liable for losses arising from reliance on any information on the Digital Platform.

3.3 To the extent permitted by law, we exclude liability for direct or indirect losses, including lost profits, business disruption, or security issues.

4. User-Generated Content

4.1 Content uploaded by users is considered non-confidential. By uploading, you grant us permission to use, store, and share such content.

4.2 We may remove or disclose content if it violates rights, privacy, or laws.

5. Prohibited Use

5.1 You must not use the Digital Platform for:

Posting offensive, defamatory, or misleading content.
Violating intellectual property or privacy rights.
Introducing harmful software or engaging in hacking activities.

5.2 Misuse may result in termination of access and legal action.

6. Termination of Use

6.1 We may revoke your access at any time if you violate these Terms.

6.2 Upon termination, you must stop using and remove all related applications or content from your devices.

7. Governing Law & Disputes

7.1 These Terms are governed by the laws of Kuwait, and any disputes will be resolved in Kuwaiti courts.